Random Lengths Phone Practices Survey

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Question 7

What does your company play for its callers placed on hold?

Answers for "Other (please specify)"

Ads-on-hold
An annoying voice, which repeats in two languages 'please hold the line'
Annoying beeping sound
Beep
Beep Beep
Bipping sound
Boring beeping sound
Callers go directly to voice mail
Cannot hold. Must leave a message
Chicago Jazz Radio Station
Company Information and music
Depends on area, silence or music
Do not place on hold
Don't know
F.M. Radio
Goes directly to voice mail
Local Radio ... Easy Listening Music Format
Local radio station
Local radio station (music & news)
Message system
Music and company information
Music and company messages
Music and news
Music with company info during breaks
My phone doesn't have a 'hold'
No hold
No idea
Nothing
Periodic beeps
Pre-recorded 'did you know' trivia
Product information
Products / Marketing
Radio
Recorded message
Spaced tone
Sports
Sports talk
They go through a teleprompt message to get another person
We do not let people hold for more than a few seconds without asking if we can take a message
We do not put our customers on hold unless they request it - then it is silent
We don't put on hold
We don't put them on hold