| 30 minutes |
| A.S.A.P. |
| A.S.A.P. to 1 hr. |
| All calls go direct to my cell phone |
| As fast as my schedule allows |
| As quick as we can!!!!!!! |
| As quickly as possible |
| As soon as feasible |
| As soon as I can |
| As soon as I can with the right answer |
| As soon as I get the message |
| As soon as is convenient |
| As soon as is possible, usually within 10-15 minutes |
| As soon as possible |
| As soon as possible -- conditions vary |
| As soon as possible, but no policy |
| As soon as possible, usually within 10-20 minutes |
| As soon as possible. Hopefully within 30 minutes. |
| As soon as possible. Sometimes next day |
| As soon as possible; depends on the caller |
| As soon as the work load allows, usually within a few hours. |
| As urgency requires |
| ASAP |
| ASAP usually less than 15 min |
| ASAP, If I'm not dead! |
| ASAP, most of the time within 15 minutes |
| ASAP, usually within 1 hour |
| At my discretion |
| Based on urgency and my particular needs |
| Calls are returned immediately |
| Common sense. no sale without interfacing with the customer! |
| Depends on caller & subject matter |
| Depends on my schedule that day as well as who called. If I don't know the caller, there may not be as much of a priority. |
| Depends on need, customer now, unsolicited vendor? Never. |
| Depends on the situation and who I am to return a call to |
| Depends on who the caller is |
| Depends upon the caller. Customers get first priority, valued suppliers 2nd, others third. |
| Dictated by time available, usually same day |
| Employees within the same day. Customers are put through and employees are disconnected in less than 20 - 30 seconds |
| I prefer 1 hour unless in a meeting or on the road |
| I prioritize based on customer rankings. An 'A' account will hear from me rather quickly. |
| I try to return calls within 30 minutes |
| If I am in the office, immediately after hanging up from current call |
| If it is a solicitation, never. |
| Immediately |
| immediately, if not sooner |
| Immediately. Speed wins. |
| Immediately/ASAP |
| It depends on the call. I try to call back as soon as possible. |
| Less than 1 hr |
| Less than 2 hrs. if possible. |
| No policy but try to return calls ASAP |
| No policy just ASAP |
| No policy other than ASAP |
| No policy, but depends on situation. I prefer to call within a couple of hours |
| No policy, but try to return ASAP |
| No set policy but generally within one hour or less |
| No specific policy -- generally in order of importance. |
| Only do if it's someone I know or someone we're dealing with.........do NOT return unsolicited vendor calls |
| Our company culture is one of immediate response |
| Prioritize ...as needed basis |
| Prioritize calls depending on urgency -- most within the same day |
| Prompt |
| Promptly |
| Quick as possible |
| Quickly |
| Reply to urgent immediately, non urgent same day |
| SAP |
| Soon as possible |
| Sooner is better |
| There is no policy, but usually within 1 hr. |
| Try to do the same day |
| Try to return call ASAP |
| Under an hour |
| Usually within 15 minutes, depending on the caller |
| Varies by situation. |
| Varies depending on caller & market conditions. |
| We don't have a set policy but mine is to call back ASAP. |
| We may not return calls that we didn't solicit, too many crank calls that just want to take a survey... |
| We try to return all calls ASAP |
| When I have the answer - if needed. |
| When work load will allow |
| Within 1/2 an hour |
| Within 10 - 15 minutes |
| Within 15 min. or ASAP |
| Within 2 hours |
| Within 3 hours |
| Within 48 hours |
| Within a hour if at all possible. |
| Within minutes |